hiive health for
Telehealth
Optimizing Virtual Care ROI Through Integrated Workflow Automation and Quality Standardization
the overview
While 76% of patients are interested in telehealth and more than 50% of organizations see annual savings of 10% or more on their telehealth platforms, healthcare organizations struggle to achieve sustainable ROI due to fragmented implementations, inconsistent quality protocols, and poor integration with existing clinical workflows. Healthcare leaders face pressure to standardize virtual care quality while demonstrating measurable returns from telehealth technology investments. Hiive Health transforms telehealth delivery by creating unified virtual care workflows that improve clinical outcomes, reduce operational costs, and provide comprehensive analytics that prove ROI
the challenge
Healthcare leaders encounter significant obstacles that limit telehealth effectiveness and organizational value:
Quality Standardization Gaps
Virtual care delivery lacks consistent protocols, clinical decision support, and quality metrics, leading to variable patient outcomes and concerns about maintaining care standards across hybrid delivery models.
Technology Integration Failures
Organizations manage separate telehealth platforms, EHR systems, scheduling tools, and billing solutions that don't communicate effectively, creating administrative overhead and data silos that limit operational efficiency.
Provider Workflow Disruption
Clinical teams struggle with telehealth platforms that don't integrate seamlessly with existing documentation, ordering, and consultation workflows, reducing provider satisfaction and adoption rates.
Patient Experience Inconsistency
Fragmented virtual care experiences across different departments and service lines create patient confusion and reduce engagement with telehealth options.
These challenges directly impact bottom-line metrics: billable hours per provider, patient retention rates, no-show percentages, and practice profitability.
key capabilities
EHR-Agnostic Integration
Automated Visit Orchestration
Intelligent workflows automatically guide patients through pre-visit preparation, appointment execution, and follow-up based on practice-defined protocols and specialty requirements.
No-Code Telehealth Workflows
Practice teams design and modify virtual care pathways using drag-and-drop tools without IT support, adapting visit types and billing protocols to specialty-specific needs.
Real-Time Practice Analytics
Customizable dashboards track provider productivity, revenue per virtual visit, patient satisfaction, and billing optimization opportunities specific to specialty practice operations.
competitive advantage
Unlike basic EHR telehealth modules or enterprise platforms designed for large health systems, Hiive Health delivers:
Practice-Sized Implementation
Designed specifically for the operational scale and resource constraints of specialty practices and employer clinics, not adapted from health system solutions.
Compliance Automation
Multi-state regulatory management that automatically adapts to jurisdiction-specific requirements without requiring legal teams or compliance specialists.
Operational Efficiency
Streamlined workflows that actually improve provider productivity rather than adding administrative burden like many telehealth platforms.
Rapid Value Delivery
Deploys practice-optimized telehealth workflows in 3-4 weeks versus 3-6 months for enterprise telehealth platform implementations, minimizing disruption to patient care.
Specialty Practice Administrators managing cardiology, dermatology, or other specialty groups who need sophisticated telehealth workflows beyond basic EHR video calling to optimize provider productivity and patient access.
Employer Health Clinic Directors responsible for delivering virtual care to distributed employee populations while managing costs, compliance, and employee satisfaction across multiple locations.
Practice Owners at independent medical groups seeking to expand virtual care capabilities without the complexity and cost of enterprise telehealth platforms designed for large health systems.
Operations Managers at multi-location practices who need standardized virtual care workflows, consistent usage optimization, and centralized analytics across all sites.
