Hiive Health automates personalized careflows that guide patients through their healthcare journey, improving outcomes while reducing the burden on care teams.
Key Challenges
Low Adherence
Patients struggle to follow care plans without ongoing support and reminders
Communication Gaps
Traditional outreach methods are inconsistent and resource-intensive
One-Size-Fits-All Approaches
Generic engagement fails to address individual patient needs
Fragmented Experience
Patients navigate multiple systems for scheduling, education, and communication
Limited Resources
Care teams lack time for comprehensive patient follow-up
Measurement Difficulties
Organizations struggle to track engagement effectiveness
How Hiive Health Patient Engagement Works
Our platform creates connected patient experiences through automated, personalized careflows:
Personalized Care Pathways
Design custom care journeys tailored to specific conditions, procedures, or patient populations. Adapt content and interactions based on patient demographics, health status, and engagement preferences.
Automated Outreach and Education
Schedule timely communications that keep patients informed and engaged. Deliver educational content, reminders, and check-ins at the right moment in each patient's journey.
Interactive Self-Management Tools
Empower patients with tools to track symptoms, record vitals, and report progress. Collect patient-reported outcomes that inform care decisions and demonstrate program effectiveness.
Secure Bidirectional Communication
Enable seamless messaging between patients and care teams. Patients can ask questions and report concerns without phone tag or unnecessary appointments.
Intelligent Escalation Protocols
Automatically flag concerning patient responses for team review. Route urgent issues to the appropriate provider while managing routine matters through automation.
Our Patient Engagement solution connects seamlessly with the broader Hiive ecosystem:
Telehealth
Integrate virtual visits into comprehensive care pathways
Care Coordination
Keep entire care teams informed of patient progress
Clinical Decision Support
Use patient-reported data to inform clinical decisions
Data Insights
Analyze engagement patterns to optimize future careflows
Define Your Engagement Strategy
Identify key patient populations and journeys
Design Your Careflows
Create personalized pathways for each patient segment
Integrate with Existing Systems
Connect with your EHR and other clinical platforms
Launch and Monitor
Activate your careflows and track patient engagement
Optimize Based on Results
Continuously improve based on outcomes and feedback
Implementation & Adoption
Implement Patient Engagement & Careflows quickly and see immediate results:
Purpose-Built for Healthcare
Designed specifically for clinical engagement, not adapted from generic marketing tools
No-Code Flexibility
Empower clinical teams to create and modify careflows without IT dependency
Evidence-Based Approach
Built on proven behavior change and patient activation principles
Rapid Implementation
Deploy comprehensive engagement programs in weeks, not months
Measurable Outcomes
Track engagement metrics and clinical outcomes in real-time dashboards
Enterprise Scalability
Support organizations of all sizes with a solution that grows with you
Telehealth & Virtual Care
Extend care beyond physical visits with integrated virtual options
Care Coordination
Ensure all providers stay informed of patient progress
Clinical Decision Support
Make better care decisions with patient-reported data
Intake, Triage, Routing
Streamline the patient journey from first contact