1. Introduction

Hiive Health ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our [website/mobile app/service] (collectively, the "Service"). By accessing or using the Service, you agree to this Privacy Policy.

2. Information We Collect

We may collect the following types of information:

A. Personal Information

• Identifiers: Name, email address, phone number, mailing address.

• Account Details: Username, password, payment information (if applicable).

• Communications: Records of customer support inquiries, feedback, or survey responses.

B. Non-Personal Information

• Usage Data: IP address, browser type, device information, pages visited, time spent on the Service.

• Cookies & Tracking: We use cookies and similar technologies to enhance your experience (you can manage preferences in your browser).

C. Third-Party Data

• If you log in via social media (e.g., Google, Facebook), we may receive limited profile information (name, email).

3. How We Use Your Information

We use collected information to:

✔ Provide, operate, and improve the Service.

✔ Process transactions and send order confirmations.

✔ Respond to inquiries and offer customer support.

✔ Send marketing communications (if opted in).

✔ Comply with legal obligations and prevent fraud.

4. Sharing of Information

We do not sell your personal data. We may share information with:

• Service Providers: Payment processors, hosting providers, analytics tools.

• Legal Compliance: If required by law (e.g., subpoenas, court orders).

• Business Transfers: In case of merger, acquisition, or asset sale.

5. Data Security

We implement industry-standard measures (encryption, access controls) to protect your data. However, no method is 100% secure—we cannot guarantee absolute security. Please be aware that despite our efforts, no data security measures can guarantee security. You can help keep your data safe by taking reasonable steps to protect your personal information against unauthorized disclosure or misuse.

6. Your Rights

Depending on your location, you may:

• Access, Correct, or Delete your personal data.

• Opt-Out of marketing emails (via unsubscribe link).

• Disable Cookies via browser settings.

7. Third-Party Links

Our Service may link to external sites. We are not responsible for their privacy practices.

8. Children’s Privacy

We do not knowingly collect data from children under 13 (or 16 under GDPR).

9. Changes to This Policy

We may update this policy and will notify users of material changes.